Add an agent (external)

Add your external AI agents into ChatDash to get started.

Last updated About 2 months ago

Supported platforms

  • Voiceflow

  • Retell AI

  • VAPI

  • ElevenLabs

0. Add Integration

Only for Vapi, Retell, and Elevenlabs agents.

  1. Go to Settings → Integrations

  2. Click Add Integration for the platform you want

  3. Enter Integration Name and API key(s)

  4. Click Connect

1. Navigate to the agents page

  1. Sign in to ChatDash

  2. Click Agents in the left navigation bar

  3. Click Add Agent

  4. Choose Connect External Agent

  5. Select Agent Platform

2. Enter Connection Details

Retell AI

  • Integration - Select the integration you added on Step 0. above

  • Agent - Select the agent you want to add.

  • Knowledge Base Integration (optional) - Add a Knowledge Base

ElevenLabs

  • Integration - Select the integration you added on Step 0. above

  • Agent - Select the agent you want to add.

VAPI

  • Integration - Select the integration you added on Step 0. above

  • Agent - Select the agent you want to add

Voiceflow

  • Agent Name - the name you want to use for the agent on ChatDash

  • Voiceflow Dialog API Key - Found in the integration tab of the specific assistant

  • Voiceflow Project ID - Found in the general setting of the specific assistant

  • External Agent - Select whether or not to use “External Widget” or not

For more details, see External Widget definition.

3. Save

Once all fields are complete, click Create.

Next Steps

Adding a client/organization