PHI USAGE RESTRICTION

Covered Entity shall not enter, submit, or transmit any Protected Health Information (“PHI”) through or into the Services unless and until Covered Entity has purchased and activated the ChatDash HIPAA Add-On plan under the Agreement. HIPAA compliance and BAA are only available to customers who have purchased and activated the HIPAA Add-On.

Furthermore, certain optional features are explicitly excluded from HIPAA compliance and the BAA. You must not use any feature labeled as (Not HIPAA-Compliant), such as the "Visual Workflow Builder," for any purpose involving PHI.

Data Security and Hosting

All your data is securely stored in the United States using AWS services, following strict security and privacy standards.

Business Associate Agreement (BAA)

We offer a Business Associate Agreement (BAA) to customers who have purchased the ChatDash HIPAA Add-On. The BAA outlines our responsibilities and obligations under HIPAA for our core platform.

As noted in our terms, the BAA explicitly excludes certain non-compliant features, such as the "Visual Workflow Builder."

You can review our full BAA here.

If you have purchased the HIPAA Add-On and require a signed BAA, please contact our support team.

​HIPAA Status Verification

You can verify our HIPAA compliance status on our official status page here.

Exercising Your HIPAA Rights

If you have questions about your health information, need to make changes, or want to exercise your rights under HIPAA, please chat with us live on our website or email support@chat-dash.com.​

Company Details

ChatDash is operated by ChatDash LLC, a company based in the United States.

Our address: 1111b South Governors Avenue Dover, DE 19904 US