Client Dashboard Overview

Last updated 5 months ago

Below is a quick tour of what your clients can see in their dashboard:

Core Client Features

  • Analytics – Provides insights into the performance of the agent.

  • Conversations – View, search, and filter conversations between agent and user.

  • Knowledge Base – Allows clients to view and manage their knowledge base data sources. (n8n excluded)

  • Agent Settings – Allow clients to configure their agents themselves.

  • Topics – Tag and organize conversations smarter.

  • Custom Menus – Build tailored navigation and pages you want your clients to see.

  • Custom Metrics – Define and visualize any data using flexible chart types and filters.

OpenAI Agents

  • Edit Assistant – Edit the OpenAI assistant settings and configurations.

  • Chat Interface – Interact with the OpenAI Assistant and view the chat history.

Retell & VAPI Agents

  • Leads – Import, segment, and qualify contacts for outbound calls

  • Campaigns – Schedule call blasts, set pacing controls, and monitor delivery

  • Phone Numbers – Provision and manage dedicated caller IDs in seconds