Roadmap - ChatDash

Retell AI 'Chat' Agent integration

Please make an integration for Retell AI’s Chat Agent so Chat Dash can accept that type of agents ID. I feel it could work similar with similar analytics, conversation history (just no audio)

Elyte

Sub Agency

Ability to have sub agencies. Instead of only billing clients you are able to bill agencies under you if they have clients themselves. I feel its more beneficial than having to create a separate agency. Something like a main agency has clients and sub agencies and those sub agencies have clients themselves. This would allow the main agency just to bill the sub agency.

Joey Palmieri

"reason call ended" update

the reason call ended should be clickable. that way we can see exactly which contacts ended for which specific reason. Also having a filter for reason calls ended, call duration, etc. in the conversations tab would be nice.

Add Paypal

Moayyed

Cal.com integration

Hi, we are using Cal.com with Elevenlabs Convai to set up appointments (we are an agency). It would great to integrate the Cla.com calendar into the user page so we (and our clients) can have all the appointments info directly there.

Prospeo

Customize Chat Widget

The ability to fully customize the text formatting inside the chat widget. Can you add an option in the ChatDash settings to customize: Font size Line spacing Text alignment Font color Additional CSS customization

Chris

Telnyx Voice AI Integration Request

We'd like to integrate Telnyx voice AI with ChatDash instead of Vapi for their their extremely low-latency performance. We understand this may require development effort, but if feasible, it would significantly improve our product. Is this something that would be possible?

Clearflo AI

Assign chat conversation to a specific user (human agent)

When someone requests to speak to a human agent, it would be great to assign that request to a specific and available human agent and track that conversation.

Armand Jensen-Bennet

Search bar Feature?

It would be so awesome if we could search inforamtion on the app using a search bar.

In Progress

Actively being built

No In Progress issues

Completed

246

Recently shipped

Dark Mode

Please add the ability for dark mode within both agency and client dashboards.

Chris Laupama

N8N Integration

Having an N8N integration for AI Agents would be an incredible addition! This feature would unlock powerful possibilities by enabling a conversational chatbot to handle a wide range of tasks with just one automation. An integration like this with ChatDash would truly be a game-changer for agencies and clients. I upload a screenshot of a basic AI Agent made with N8N.

Rodrigo Fluriache

Complete Whitelable for UI

The following would be great Being able to do everything on the other platforms (retell, 11labs,etc) as a whitelable on this platform. So changing voices, prompts, temperature, batchcalls, etc. Being able to set different pricing for everythin in #1. for example, retell has a .005 per call when it does batch calls. It would be cool if we could change that price in out whitelable and pocket the differenct. so instead of .005 it would be .01 on our end.

Self Serve Custom Metrics - Analytics

Being able to create cutsom metrics in analytics dashboard. Example: Work Hours Saved, Number of Booked Appointments

Live monitoring Calls

Is there a way to do live monitor for calls? It would be great to be able to listen to calls live and even read their transcripts live too

Agency Dashboard - Stripe Integration

Allow agencies to offer subscription plan for their customers Credit package → Charge clients by usage Subscription package → Charge clients by monthly subscription

Remove the Chat-Dash loading icon from whitelabel widgets and dashoard loading screen.

We should also be able to change it to our own icon, or a list of basic loading icons, that can be personalized with the agency’s colors.

Simple Business

Voice Web Widget

widget that allows to embed on a website so that we can talk with the bots or chat with it.

Public APIs

provide Clients / Projects / Messages / Conversation API. Users will be able to 1) send convo data to ChatDash even if there’s no native integrations. 2) create sign-up page for their clients (Self-Onboarding)