Core Client Features
Main pages the client can view in their dashboard
- AnalyticsThe Analytics menu in the client dashboard provides insights into the performance of the agent.
- ConversationsThe Conversations menu in the client dashboard provides details of the messages exchanged between the agent and the users.
- Knowledge BaseThe Knowledge Base menu in the client dashboard allows clients to view and directly manage knowledge base data sources.
- Custom menusAdding a custom menu for clients in ChatDash
- Custom KPI MetricsDefine and visualize any data using flexible chart types and filters. Available on Premium & Growth plans.
- Agent settingsLet clients configure their agents themselves